FAQs

WHEN CAN I EXPECT TO RECEIVE MY ORDER?

You can expect to receive your order within 4-6 weeks from your order date. All materials are procured specially for each order, delicately hand crafted, packed with care and then shipped on it’s way to you.

HOW DO I CARE FOR MY BAG?

Tuck away any lose ends, do not pull or cut as the entire bag is delicately connected. If you wish to clean your bag, take a wash cloth with very gentle soap and gently rub away any debris. Your bag is living.

RETURNS OR REFUNDS

No refunds or returns for any reason whatsoever.